Testimonials

I don’t do this very often, but I felt compelled to send you an email testimonial in recognition of the great work from one of your employees. Bret has been very helpful with assisting me in getting the TC report tailored to our companies needs. He has been very patient, receptive and intuitive throughout the entire process. Impact has been spending numerous man hours pulling TC reports to track our techs performance. This is imperative for Impact to track our TC’s in order to meet the goals set forth by Dish Network Service, LLC (DNS). All DNS fulfillment sub-contractors are held accountable for our TC performance, along with other respective categories that can be addressed at a later time. I believe you have an outstanding employee servicing the needs of your cliental. In working on this project with Bret, he is quick with call-backs and shows dedication to finding the necessary solutions to empower your client base in becoming more efficient. It always comes down to positive attitude and great work ethic. Bret has both. I found it most intriguing how Bret was quickly able to take my request/issues and process an answer or solution immediately. This reflects true productivity on his part. These are some of the key qualities and traits that Impact looks for in our employees.

Derek Snyder, Vice President
Impact Satellite, Inc.

One of our newest clients recently commented about Agemni CMS. Jim Houck from Oregon switched from DishChek to Agemni CMS. His comments were made to one of our training reps, and we are posting her email comments that she sent to all Agemni employees.

"He [Jim] LOVES this system. He said that he would pay $175 just for the Payroll feature alone and that he doesn’t think we charge enough for this software. He is ‘blown away by the reports’ and he said that he really enjoys speaking with the girls in Customer Support because we’re so helpful and happy. He said that this has been the answer to all of his business problems and wanted me to give my compliments to everyone at Agemni. He’s really impressed by the operations here and wanted to make sure that we knew how grateful he is. He says: ‘Thank you very, very much’. The whole time I was training him, he used words like: ‘brilliant’ – ‘fantastic’ – ‘genius’ – and ‘wonderful’… It really made my day to train someone who really appreciates Agemni for what it is and respects what it does and I thought it would make all of your days too. "

Holly Hubbard
Customer Support

Since we started using Agemni CMS, the efficiency of the work flow as well as the ability to track commissions and manage our customer base has been terrific. Agemni CMS was instrumental in training our staff and working very closely with us make sure the system work properly for our organization. Agemni CMS is a must for any and all DIRECTV retailers to process orders, schedule and reconcile commissions.  From order entry to commission tracking, the program is very easy to use!

Thanks Agemni!

David W. Saenz, Principal
Comscape Communications, LLC

So, I just had the funniest call. It was this guy from Titan Communications, that had one simple "how to" question, and then he spent the next 10 minutes telling me how cool Agemni is... it was pretty much awesome. He got SO stoked about our updates and capabilities, and said that he's always so impressed with our knowledge of the system and how fast we get things done.... He talked about Agemni almost as though I'd never heard about it before. He went on about everything from Customers to HR to our Reports. He also wanted to send his thanks and amazement about how on top of things we were on the 1st of February. It was a GREAT call, and I just thought ya'll might want to know just how much some of our clients appreciate us and the hard work we do.

Laci Harper
Customer Support

Thanks for the opportunity to offer a testimonial for your product. I have been a dish retailer for years and an installer before that. I am with a new company called Connected Wireless Inc. The first thing we did was look for the proper platform to launch the new satellite division. As we shopped around I became aware of the superior customer response time Agemni had. My calls were returned and emails responded to in a timely manner. The thing that mattered to us the most was expandability and functionality and this software is superior on both accounts. We offer DIRECTV and DISH Network and this platform supports both.

The new account training was extensive and was paced perfectly for my companies needs. I was impressed by the knowledgeable, helpful training staff. They were never afraid to go the extra mile to support or data transfer needs and endless questions. I cannot imagine running a satellite company without the tracking tools that cover payroll, routing and ordering needs. The customer support has continued after training and I have been very impressed.

Thanks again for everything.

Rob Adams
Connected Wireless